Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes:

• Account information (name, email, organization name)
• Commission files you upload for processing
• Usage data and analytics
• Communications with our support team

We automatically collect certain information when you use our service, including IP addresses, browser type, and usage patterns to improve our service.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your commission files and generate reports
• Train our machine learning models to improve detection accuracy
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.3
• Commission files are encrypted at rest
• Multi-tenant architecture ensures complete data isolation
• Regular security audits and penetration testing
• SOC 2 Type II compliance (Enterprise plans)

We retain your commission files for 90 days after processing, after which they are automatically deleted. You can request earlier deletion at any time.

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

All service providers are contractually bound to protect your data and use it only for the purposes we specify.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with all third parties
• Compliance with GDPR for European users

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at privacy@commissionswizard.com.

If you have any questions about this Privacy Policy or our data practices, please contact us: