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Terms of Service

Last updated: January 1, 2025

Please read these Terms of Service carefully before using Commission Wizard. By using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using Commission Wizard ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the Service.

We reserve the right to modify these terms at any time. Continued use of the Service after any changes constitutes acceptance of the new terms.

2. Description of Service

Commission Wizard provides automated commission reconciliation services for insurance agencies. The Service includes:

  • File upload and processing capabilities
  • AI-powered column detection and mapping
  • Commission comparison and discrepancy identification
  • Report generation and export
  • API access (depending on subscription plan)

3. Subscription and Payment

3.1 Subscription Plans: Access to the Service requires a paid subscription. Different plans offer varying features as described on our pricing page.

3.2 Payment: Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as expressly stated herein.

3.3 Free Trial: New users may be eligible for a 14-day free trial. No credit card is required for the trial period.

3.4 Price Changes: We may modify pricing at any time. Existing subscribers will be notified at least 30 days before any price increase takes effect.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload malicious files or attempt to compromise the Service
  • Share your account credentials with unauthorized users
  • Reverse engineer or attempt to extract source code
  • Use the Service to process data you do not have rights to
  • Exceed rate limits or abuse the API
  • Resell or redistribute the Service without authorization

5. Data and Privacy

5.1 Your Data: You retain all rights to the data you upload to the Service. We process your data solely to provide the Service.

5.2 Data Processing: By using the Service, you grant us a limited license to process your files for the purpose of providing commission reconciliation services.

5.3 Privacy: Our collection and use of personal information is governed by our Privacy Policy.

5.4 Data Retention: Uploaded files are retained for 90 days and then automatically deleted. You may request earlier deletion at any time.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for:

  • Scheduled maintenance (with advance notice when possible)
  • Emergency repairs or security updates
  • Circumstances beyond our reasonable control

Enterprise customers may be eligible for Service Level Agreements (SLAs) with guaranteed uptime commitments.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted or error-free
  • Results obtained will be accurate or reliable
  • Any errors will be corrected

While our AI achieves high accuracy rates, you are responsible for reviewing and verifying the results before taking action based on them.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMMISSION WIZARD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits or revenue
  • Loss of data
  • Business interruption
  • Cost of substitute services

Our total liability shall not exceed the amount paid by you for the Service in the twelve (12) months preceding the claim.

9. Cancellation and Termination

9.1 Cancellation by You: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

9.2 Termination by Us: We may terminate or suspend your access immediately if you violate these terms or engage in fraudulent or illegal activity.

9.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

11. Contact Information

For questions about these Terms of Service, please contact us:

INSIGHTTECH LLC

Leksa at City Place

Doral, FL 33122

Email: legal@commissionswizard.com

By using Commission Wizard, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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